SHIPPING AND RETURN POLICY
• You can return any item within 14 calendar days after the date of purchase of the product.
• The product to be returned must be new and unused.
• To manage the return you must complete the following form and send it to our email firstname.lastname@example.org indicating as a matter “RETURN”. Upon receiving the mail, we will contact you to indicate the shipping address of the package.
• The full price of the piece (s) to be returned will be refunded. The initial shipping costs will not be refunded.
• The return shipping costs are also the customer’s responsibility. You can use any courrier service and it is recommended that the package is certified to justify the sending. All parcels must be tracked.
• No changes will be allowed for other products.
Your refund will be processed within 2 business days upon receipt of the order in our offices. Please note that your bank may require additional days to process and post this transaction to your account. The refund will be made in the same account with which payment is processed or via Paypal when applicable.
Steetyfou reserves the right to refuse returns when:
• The return notice is outside the stipulated deadline.
• Delayed shipments.
• Product without label.
• Product used or in poor condition.